Draft — requires legal review. Text in [brackets] must be completed, and the whole page approved by A2M before publication.
1. About these terms
These terms apply to your use of this website, operated by A2M Facilities Ltd of 167-169 Great Portland Street, Fifth Floor, London, W1W 5PF. Terms for the work we carry out will be agreed separately in our quote or job confirmation. [Company number to be added.]
2. Booking requests
Submitting the booking form sends us a request; it is not a confirmed appointment. Your request is marked Pending until a member of our team confirms it. We may confirm, reschedule or decline a request, and we will tell you by email or phone.
3. Quote requests
A quote request asks us to assess your job. Any price is provided only in a written quote from A2M and is subject to the terms stated in that quote. [Quote validity period to be confirmed.]
4. Changes and cancellations
If you need to change or cancel a request, contact us as early as possible using the details on our Contact page and quote your booking reference. [Cancellation terms and any charges to be confirmed.]
5. Information you provide
Please make sure the details you submit are accurate and that you have permission to arrange work at the address given. Only upload photos that you own or are allowed to share, and avoid including other people's personal information in them.
6. Using this website
You must not misuse this website, including by submitting false or automated requests, trying to access areas you are not authorised to use, or introducing harmful code. We may limit the number of submissions to protect the service.
7. Website content
We aim to keep information on this website accurate but it is provided for general information only and may change. The website content and branding belong to A2M Facilities Ltd.
8. Liability
Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence or for fraud. [Further liability wording to be confirmed by A2M's legal adviser.]
9. Your personal data
We handle personal data as described in our Privacy Policy.
10. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.
11. Contact
Questions about these terms: support@a2mfacilities.com. [Effective date to be added on approval.]